Safety Tips
Your safety matters. Follow these guidelines to have a positive and secure experience on Petzy.
For Buyers
Research the Breed
Learn about the breed's needs, temperament, and common health issues before you start looking. Make sure it's the right fit for your lifestyle and living situation.
Verify the Seller
Look for the verified badge on seller profiles. Check their reviews, how long they've been on the platform, and whether their details are consistent.
Visit in Person
Always visit the pet in person before purchasing. See the living conditions, meet the parents if possible, and observe the pet's behaviour and health.
Check Health Records
Ask for vaccination records, microchip details, and any veterinary health checks. A reputable seller will be happy to provide documentation.
Trust Your Instincts
If a deal seems too good to be true, it probably is. Be wary of sellers who refuse visits, pressure you to pay quickly, or won't provide documentation.
For Sellers
Verify Buyers
Ask potential buyers about their experience with pets, their living situation, and why they want the pet. A genuine buyer will be happy to answer.
Meet in Safe Locations
Arrange viewings at your home or a neutral, public location. If meeting at home, have another person present. Never travel alone to meet a stranger.
Protect Your Financial Details
Never share personal banking details, PINs, or passwords via messages. Use secure payment methods and be cautious of overpayment scams.
Report Suspicious Behaviour
If a buyer behaves suspiciously — requests unusual payment methods, avoids meeting in person, or pressures you — report them through the platform immediately.